Waiter / Waitress at Hilton Worldwide

The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.

With more than 540 locations in 78 countries, Hilton provides an authentic and contemporary experience for our guests worldwide. Our guest rooms feature a smart, functional design plus thoughtful amenities. And our Request Upon Arrival service ensures that your room will be unique to your specifications from the moment you check in.About the Job

A Waiter/ress is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities
What will I be doing?

As a Waiter/ress, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Specifically, you will be responsible for performing the following tasks to the highest standards:

Respond to guest requests in a timely, friendly and efficient manner
Ensure knowledge of menu and restaurant promotions and specials
Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
Retrieve and deliver food and beverage orders in a timely manner
Ensure guest satisfaction throughout the meal service
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
Ensure serving station is well-stocked at all times

Requirements
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.

This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability