Shift & Planning Manager at APM Terminals

APM Terminals is an international container terminal operating company headquartered in The Hague, Netherlands. It is one of the world’s largest port and terminal operators as well as providing cargo support and container Inland Services, and is the largest port and terminal operating company in terms of overall geographic scope operating a Global Terminal Network with interests in 63 operating port and terminal facilities in 39 countries on five continents, with seven new port projects in development, as well as over 160 Inland Services operations providing container transportation, management, maintenance and repair in 48 countries. APM Terminals was named "International Terminal Operator of the Year" at the Containerisation International Awards in October 2013 for the second consecutive year. APM Terminals was also named the winner of the Lloyd’s List Asia Awards 2013 "Port Operator Award". In 2012 APM Terminals was also named winner of the "Port Operator of the Year" Award at the Lloyd’s List 2012 Global Awards.

2013 Results The APM Terminals Global Terminal Network handled 36.3 million TEUs in 2013, (weighted by equity share) representing a 3% growth over 2012’s container throughput.[5] APM Terminals earned a profit of USD $770 million on revenue of USD $4.33 billion during the year, with a return on invested capital (ROIC) of 13.5%. Operational cash flow for 2013 was USD $923 million, compared with USD $910 million the year prior.

Portfolio developments in 2013 included the formal signing of an agreement between APM Terminals and Turkish-based Petkim to develop and operate a new deep-water port facility near Izmir, on the western Anatolian Coast. APM Terminals Izmir will be one of Turkey’s largest container and general cargo terminals, and will be able to accommodate vessels of over 10,000 TEU capacity. It is scheduled to open by mid-2015.

APM Terminals, along with consortium partners Bolloré Africa Logistics and French-based Bouygues Construction, was also named winner of the concession for a second container terminal at the Port of Abidjan, in the Ivory Coast. The Public-Private Partnership terminal project will be able to accommodate vessels of up to 8,000 TEU capacity, greatly expanding the role of the port as a regional hub for West Africa.

Global Ports Investments PLC (in which APM Terminals holds a co-controlling 30.75% share) completed the acquisition of NCC Group Limited, Russia’s second-largest terminal operating company, and Brasil Terminal Portuário, in which APM terminals holds a 50% interest, was officially inaugurated at the Port of Santos, South America’s busiest container port.Job Requisition ID: R156840

Job Summary

The incumbent will manage and supervise vessel, yard, resource, and berth planning activities with a strong focus on safety, quality, productivity, and optimal utilization of staff, equipment, and space. 
Additionally, review and develop both short- and long-term operational strategies in collaboration with peers and senior leaders, ensuring effective execution, monitoring implementation, and evaluating outcomes to drive continuous improvement.

Responsibilities
Main Responsibilities (Shift Management):

Lead and Motivate Team: Manage, guide, and motivate the planning team to achieve high productivity and effective resource utilization.
Task and Goal Management: Organize priorities, structure tasks, and ensure daily operations are executed efficiently.
Data Integrity: Ensure all planning system data is accurate, up-to-date, and reliable.
Stakeholder Collaboration: Maintain strong relationships and communication with internal teams, vendors, and customers.
Performance Management: Define performance criteria and conduct regular performance reviews in coordination with operations leadership.
Training Coordination: Oversee operator training programs in consultation with equipment coordinators and direct managers.
KPI Reporting: Generate and review key terminal performance indicators (weekly, monthly, and YTD).
Strategic Contributions: Support the development and execution of strategic initiatives to enhance terminal operations.
Talent Development: Ensure personal development plans are in place and implemented for all direct reports.
Process Improvement: Continuously seek improvements in operational processes, methods, and measurement tools.

Main Responsibilities (Planning Manager):

Team Leadership & Operations: Manage and motivate the planning team, set priorities, structure tasks, and drive efficient daily execution to maximize productivity and resource utilization.
Data & Performance Management: Ensure planning system data integrity, establish performance criteria, and regularly review team performance.
Training & Development: Coordinate training programs to certify the team and implement personal development plans for all team members.
Stakeholder Engagement: Maintain strong relationships with internal departments, customers, and vendors through active collaboration and support.
Continuous Improvement: Contribute to strategic initiatives and drive ongoing improvements in processes, methodologies, and performance metrics.

Requirements
Who We Are Looking For:

Bachelor’s Degree in Logistics, Operations Management, or related discipline.
5 years of previous experience in the port execution operations.
5 years of previous leadership experience involving on the operation departments or administrative sector managing large number of workers.
Good knowledge of terminal operation, efficiency, and resource management. Overall knowledge of Port and Terminal industry.
Requires good verbal and written communications skills in English and the local language.
Has familiarity with the strict implementation of procedure, process and best practices in Planning, Gate operation and stevedoring operations.
Requires good interpersonal skills to interact across section of the company’s departments, at all levels, and with customers.
Lean Knowledge
Strong leadership and relationship building skills.