Sales Executive (E-commerce Support) at Agurate Online Limited
Retail Apparel and Fashion
Job Description
We are looking for a dynamic and results-driven Sales Executive to join our team.
The ideal candidate will not only drive sales through customer acquisition and relationship management but will also support our online sales channels with basic social media engagement.
This role requires a proactive individual who is passionate about sales, understands digital customer behavior, and is eager to contribute to growing our e-commerce presence.
Key Responsibilities
Sales & Customer Engagement:
Achieve and exceed individual and team sales targets across e-commerce platforms.
Identify and pursue new customer acquisition opportunities through both online and offline channels.
Build strong customer relationships by responding to inquiries, handling objections, and providing excellent post-sales support.
Collaborate with the E-commerce team to ensure seamless order processing, fulfillment, and customer satisfaction.
E-commerce Operations Support:
Work closely with the E-commerce team to track online sales performance and identify growth opportunities.
Assist in managing product listings, descriptions, and updates across e-commerce platforms.
Monitor competitor activity, pricing, and promotional trends to support sales strategy.
Social Media & Digital Engagement:
Support the execution of basic social media marketing activities (posting, responding to comments, engaging with followers).
Monitor customer interactions and feedback on social media, escalating issues when necessary.
Collaborate with the marketing team to align social media activities with overall sales goals.
Key Requirements
Minimum of a Bachelor’s Degree in Business Administration, Marketing, or related field.
2–3 years proven experience in sales, e-commerce, or customer-facing roles with basic social media experience
Basic knowledge of social media platforms (Instagram, Whatsapp, Facebook, TikTok, X/Twitter, LinkedIn).
Strong communication, negotiation, and interpersonal skills.
Ability to multitask, prioritize, and thrive in a fast-paced environment.
Tech-savvy with a good grasp of e-commerce tools and MS Office (Excel, Word, PowerPoint).
