Resort Manager at PoweredUp Consulting

PoweredUp Consulting is a fully indigenous organization that focuses on organizational enrichment through Human Resources and Coaching.

HR is a subject matter with a very wide scope and it is not possible for a single organization or an HR department to say it has competences in every area of human resources. This competency gap what PUMS is out to bridge.

We help leaders achieve set goals, experience optimal performance, and gain career advancement, as well as identifying blind spots and roadblocks in any or all areas be it Managerial, Cultural, Political, Psychological, Spiritual, or Physical to enable Leading with ease with cutting edge coaching techniques and toolsLocation: Ekae GRA, Benin City 
Work Schedule: 6 days per week (Resident on-site for the first 3 months) 

About the Role 

We are seeking an experienced and proactive Resort Manager to oversee the daily operations and management of our resort, ensuring exceptional guest experiences, effective facility management, and profitable business growth. The successful candidate will take full responsibility for managing the resort’s guest houses, lounge, golf course, tennis lawn, indoor games section, and investment opportunities. 

Key Responsibilities 

Oversee the day-to-day operations of the resort, ensuring smooth running of all facilities. 
Manage and motivate staff to deliver excellent customer service and operational standards. 
Develop and implement strategies to attract and retain guests while maximizing profitability. 
Maintain and manage the guest houses, lounge, golf course, tennis lawn, and indoor games facilities. 
Monitor budgets, control costs, and ensure efficient allocation of resources. 
Enforce compliance with health, safety, and quality standards. 
Build strong relationships with guests to enhance customer satisfaction and loyalty. 
Explore and drive investment opportunities to grow the resort’s brand and market presence. 
Provide regular operational and financial reports to management. 

Requirements 

Minimum of 3 years Proven experience as a Resort Manager, Hotel Manager, or in a similar hospitality leadership role. 
Strong leadership, communication, and organizational skills. 
Knowledge of hospitality management best practices. 
Ability to work effectively under pressure and handle multiple responsibilities. 
Strong financial acumen and budget management skills. 
High level of professionalism and customer service orientation. 
Willingness to reside on-site for the first 3 months. 

Facilities: 

Guest Houses 
Lounge 
Golf Course 
Tennis Lawn 
Indoor Games Section 
Investment Opportunities