Process & Productivity Manager at Fave Consulting
Fave consulting is a Human Resources Management and consultancy firm that specializes in strategic HR management to enhance business growth, performance and transformation.Job Summary
We\'re looking for a high- Process & Productivity Manager to join our dynamic team. You\'ll design and implement efficient systems to the FMCG team. You\'ll oversee the design and enforce systems that improve efficiency, reduce leakages, and strengthen accountability. This role is crucial in managing debtors, procurement processes, warehouse operations, and preventing theft.
Key Responsibilities
Develop and enforce SOPs across sales, procurement, warehouse & logistics
Manage debtors’ process – vet credit customers, monitor payments, recover debts
Implement theft prevention controls – daily reconciliations, stock audits, surprise checks
Train and enforce compliance across departments
Introduce tools (ERP, dashboards, trackers) for real-time visibility
Prepare weekly/monthly reports on process compliance & productivity improvements
Requirements
Bachelor’s degree in Business, Operations, Supply Chain or related field
3–5 years’ experience in FMCG/Retail process management
Proven track record in credit control & internal controls
Strong analytical & problem-solving skills
Proficiency in Excel, ERP/CRM systems
Hands-on leader with a no-compromise approach to accountability.
Proven record of hitting sales targets
Effective leadership skills and a strong work ethic.
Excellent verbal and written skills, customer service skills.
Efficient, well-organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic and motivational.
Professional manner, discretion, and appearance.
Normal work hours: Full-time { Monday – Saturday}
Salary: 250,000K monthly
