Pharmacist Assistant at Troop Pharmacy

Troop Pharmacy is one of Africa’s leading Pharmaceutical companies. We have retail stores that provide the best of Customer/ Patient Care; an Online Platform that allows its Clients not just to purchase items online but to also consult with various specialists onlineA pharmacy assistant's duties include administrative tasks, such as managing patient records, inventory, and billing; dispensing medications under a pharmacist\\\'s supervision; providing customer service and answering patient inquiries; and ensuring the pharmacy runs efficiently and meets regulatory standards. They support the pharmacist by preparing prescriptions, maintaining stock, and handling paperwork, ultimately facilitating smooth pharmacy operations. 

Key Responsibilities

Dispensing Medications:

Under a pharmacist's direct supervision, they may assist with measuring, counting, and packaging medications, preparing prescription labels, and ensuring accurate delivery of drugs. 

Inventory Management:

A crucial duty is monitoring and maintaining the pharmacy\\\'s stock of medications and supplies, including checking for expired items, rotating stock to front-expiry items, and placing orders for replenishment. 

Patient Interaction:

Assistants interact with customers by receiving prescriptions, answering phone calls and general inquiries, providing information on over-the-counter remedies, and assisting with payment and insurance claims. 

Administrative Tasks:

They manage patient records, update pharmacy computer systems, prepare patient invoices, and organize office supplies. 

Pharmacy Operations:

This includes maintaining a clean and organized pharmacy environment, ensuring all equipment is in good working order, and compiling statistics like the number of prescriptions filled. 

Adherence to Regulations:

Pharmacy assistants are responsible for following all relevant pharmacy regulations, maintaining patient confidentiality, and upholding ethical standards. 

How They Support the Pharmacist

Pharmacy assistants handle the daily tasks that keep a pharmacy running, allowing the pharmacist to focus on more clinical aspects of their role, such as patient consultation and medication therapy management. They are essential for efficiently processing prescriptions, managing inventory, and providing a positive patient experience.