Packaging Officer at ICS Outsourcing Limited
ICS Outsourcing is Nigeriaâs pioneer Human Resource Outsourcing Company. We are on a mission to provide world-class human resource solutions, using experts while creating value for our shareholders and opportunities in the community. Our vision is to be the most valuable Business Support Solutions Partner to our Clients throughout Africa and beyond.Job Summary
The Packaging Officer is responsible for ensuring all refurbished terminals that pass quality assurance (QA) are properly packaged, labelled, and logged before being sent to inventory for distribution.
The role is central to maintaining product quality and presentation standards, while also ensuring packaging workflow compliance.
Key Responsibilities
Terminal Packaging:
Receive QA-approved refurbished terminals and ensure they meet packaging criteria.
Verify the packaging checklist: charger, cable, frosted bag, serial label, and packaging carton.
Ensure only terminals with valid QA approval are packaged.
Ensure all OK terminals are powered and checked before packaging
Terminal Logging & Reporting:
Log every packaged terminal in the system with packaging details.
Track daily and weekly packaging performance against targets.
Initiate push and collection of terminals to or from inventory officers.
Inventory Coordination:
Maintain an accurate record of packaged and unpackaged terminals.
Report discrepancies or damaged items immediately.
Quality Control & Compliance:
Reject terminals that are damaged or do not meet packaging standards.
Provide valid rejection reasons, and return terminals to inventory for re-evaluation.
Follow and enforce SOPs for packaging and materials usage.
Process Improvement:
Collaborate with repair and QA teams to identify issues in processes.
Suggest improvements to the packaging workflow or material usage.
Key Metrics
Daily/weekly packaging output
Return rate of packaged terminals
Compliance with the packaging checklist
Inventory accuracy
Requirements
Education & Experience:
Candidates should possess an HND / Bachelor’s Degree in a relevant field is an advantage.
Prior experience in electronics handling, warehouse packaging, or operations support preferred.
Skills & Competencies:
Attention to detail and process discipline
Familiarity with inventory or device tracking systems
Ability to follow structured workflows
Good written and verbal communication
Physical stamina for handling and packaging devices
Working Conditions
May involve sitting or handling devices for extended periods
Work is based in a repair center or warehouse environment
Occasional overtime may be required to meet operational targets
