Location Manager at Universal Human Resource Consult
Universal Human Resource Consult is a HR Consulting firm that effectively manages Private and Government Organisations, ensuring deployment, engagement and Training of Talent/Human Resources; thus creating sustainable growth and increased quality of service delivery.
Our Vision is to transform Government and Private Sector Human Capital into value adding resources that contribute to sustained competitiveness. We are on a Mission to deliver innovative Training Programmes and Consulting best practices through seasoned Facilitators and HR professionals, to meet individual and Organisational needs.About the Role
The Location Manager is responsible for overseeing the overall operations, performance, and profitability of the branch/location.
This role ensures effective management of staff, seamless service delivery, compliance with company standards, and achievement of business objectives.
The Location Manager serves as the primary representative of the company at the branch level, driving growth, customer satisfaction, and operational excellence.
Responsibilities
Oversee day-to-day operations of the location to ensure efficiency and effectiveness.
Monitor and manage inventory, assets, and resources to prevent loss and ensure optimal usage.
Ensure compliance with health, safety, and regulatory requirements.
Drive the branch to meet or exceed revenue, profit, and growth targets.
Manage cost control, expenditure, and resource allocation.
Ensure high levels of customer satisfaction through quality service delivery.
Resolve customer complaints promptly and professionally.
Build and maintain strong relationships with clients, vendors, and stakeholders.
Foster a positive work environment that promotes teamwork, accountability, and productivity.
Submit timely operational and financial reports to senior management.
Ensure compliance with company policies, legal requirements, and industry standards.
Requirements
Bachelor’s degree in Business Administration, Management, or any related field
Minimum of 3 years managerial experience in operations, retail, hospitality, or a related industry.
Strong leadership, organizational, and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in MS Office and business management software.
