Laundry Manager at Domeo Resources International (DRI)

Domeo Resources International (DRI) is a prolific organization that proffers HR and Management Consultancy solutions premised on excellence and innovation.Main Function

The Laundry Manager will oversee all laundry operations to ensure high-quality cleaning, finishing, and timely delivery of linens, uniforms, and guest laundry.
This role is critical in maintaining the standards of hygiene, cleanliness, and presentation required in a hospitality or service environment.
The ideal candidate must be highly organized, detail-oriented, and skilled in managing both people and processes within a fastpaced laundry facility.

Role Responsibilities
Operational Oversight:

Manage daily laundry operations, including washing, drying, ironing, and finishing of linens, uniforms, and guest items.
Monitor workflow to ensure timely completion of laundry tasks.
Maintain consistent quality standards in cleaning and presentation.

Staff Supervision and Training:

Supervise laundry team members and allocate tasks effectively.
Train and develop staff in laundry procedures, equipment use, and safety practices.
Conduct performance evaluations and ensure adherence to service standards.

Equipment and Facility Management:

Oversee the operation and maintenance of laundry equipment to ensure efficiency and safety.
Coordinate with maintenance teams for repairs and servicing of laundry machines.
Ensure the laundry area is kept clean, safe, and organized at all times.

Inventory and Cost Control:

Manage inventory of detergents, chemicals, and laundry supplies.
Monitor usage to reduce wastage and control operational costs.
Ensure accurate records of laundry loads, damages, and losses.

Guest Service and Quality Assurance:

Ensure timely and high-quality service for guest laundry, dry cleaning, and pressing.
Address guest complaints or issues related to laundry services.
Uphold the highest standards of hygiene and garment care.

Compliance and Safety:

Enforce compliance with health, hygiene, and safety regulations.
Conduct regular training on safe handling of laundry chemicals and equipment.
Maintain proper documentation for audits and inspections.

Qualifications and Requirements
Education and Certifications:

HND or B.Sc in Hospitality Management, Textile Care, Business Administration, or related field.
Professional certification in Laundry Management or Hospitality Operations is an advantage.

Experience:

Minimum of 5 years experience in laundry operations, with at least 2 years in a supervisory or managerial role within hospitality, healthcare, or large-scale laundry facilities.
Experience handling high-volume laundry operations is highly desirable.

Skills
Operational and Technical:

Strong knowledge of laundry processes, textile care, and stain treatment.
Proficiency in operating and maintaining industrial laundry equipment.

Leadership and Team Management:

Proven ability to lead, train, and motivate diverse teams.
Strong supervisory and conflict resolution skills.

Quality and Guest Service Orientation:

Attention to detail with a commitment to high-quality laundry service.
Ability to handle guest laundry requests professionally and promptly.

Organizational and Financial Acumen:

Skilled in managing laundry budgets, inventory, and cost control.
Ability to track laundry operations and prepare performance reports.

Health, Safety, and Compliance:

Strong knowledge of safety practices and hygiene standards in laundry operations.
Ability to enforce compliance with regulatory and internal standards.