Laundry Attendant at Hilton Worldwide

The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.

With more than 540 locations in 78 countries, Hilton provides an authentic and contemporary experience for our guests worldwide. Our guest rooms feature a smart, functional design plus thoughtful amenities. And our Request Upon Arrival service ensures that your room will be unique to your specifications from the moment you check in.Job ID: HOT0BVZ2

About the Job

A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.

Responsibilities
What will I be doing?

As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience.

A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

Ensure support is provided to the laundry function when required
Complete wash cycles, folding of linen and correct storage
Manage guest requests in line with company brand standards and one call delivery deadline
Greet guests in public areas and rooms in a warm and friendly manner
Provide laundry, pressing, sewing, and other similar services to guests
Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
Maintain linen room and uniform store – Ensure floors are stocked with the correct amount of each linen items
Ensure chemicals are used and stored correctly
Report maintenance and hazard issues
Comply with hotel security, fire regulations and all health and safety legislation

Requirements
What are we looking for?

A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams
Respond to guest requests and deliver high levels of service
Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous laundry experience
Experience in a similar role.