Inbound Manager

Responsibilities of Inbound Manager:

• Manage inbound shipment activities, including customs clearance and documentation.
• Develop and implement policies and procedures related to inbound shipments.
• Monitor and analyse inbound data to identify compliance issues and take corrective actions.
• Monitor and report on international trade trends and developments.
• Liaise with freight forwarders and other third parties to ensure timely and accurate inbound processes and paperwork.
• Prepare and submit required reports to internal and external stakeholders.
• Monitor costings and all inbound SLAs daily, and establish controls to manage exceptions.
• Solid understanding of INCO terms.
• Review and verify import documentation, such as commercial invoices, packing lists, and bills of lading, to ensure accuracy and completeness.
• Own the accuracy of the full delivery schedule for all brands.
• Collaborate and communicate with all internal stakeholders regarding any exceptions regarding delays that may impact the order book.
• Deploy lead time reduction strategies while managing inbound costs.

Qualifications:

• Proven experience in import management, preferably in a logistics or international trade environment.
• In-depth knowledge of customs regulations, tariffs, and import/export compliance.
• Strong organizational and analytical skills.
• Effective communication and negotiation abilities.
• Familiarity with import-related software and systems e.g. Purchase Order Management (POMS).

Attributes:

• Detail-oriented with a focus on accuracy in documentation.
• Problem-solving skills in addressing customs and logistics challenges.
• Proactive approach to identifying and implementing process improvements.
• Ability to work collaboratively with cross-functional teams.
• Adaptability to the dynamic nature of international trade.
• Proven experience of leading a team.