Head of Sales & Operations at eRecruiter Nigeria
eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that revolves around Talent. From acquisition to testing return on investment (ROI) on talent and everything in between. Our goal is to re-define the Nigerian recruitment industry.
In the last two years eRecruiter Nigeria has evolved to become a strong recruitment consulting brand in Nigeria. We have successfully expanded our operations to different practice areas.
These practices cover various sectors: Financial Services, Oil & Gas and Power, FMCG, Hospitality and Retail, Professional Services and Construction.
Each practice is supported by a cloud-based applicant tracking system (ATS) enabling consultants, wherever they are in the world, to access the same information. This way, our efficiency as a business is unparalleled. Also our approach of developing strong relationships with top professionals, each practice area is able to specialise in identifying and supplying high quality, hard-to-find, local and international candidates to our clients.
Our Capabilities:
Contingency Recruitment
Executive Search
Contract/Interim
Managed Services
Recruitment Training
Recruitment Strategy Design
Recruitment Benchmarking
International RecruitmentKey Responsibilities
Sales Leadership
Develop and execute sales strategies to meet monthly, quarterly, and annual revenue targets.
Manage and expand wholesale and B2B partnerships across Abuja and nationwide.
Recruit, train, and motivate the sales team, setting clear KPIs and monitoring performance.
Build strong client relationships with distributors, retailers, and corporate buyers.
E-commerce & Operations
Oversee daily e-commerce operations including order processing, customer service, and returns management.
Coordinate logistics and ensure efficient last-mile delivery systems.
Supervise warehouse operations (stocking, inventory control, dispatch) to ensure accuracy and efficiency.
Implement process improvements and technology tools for seamless operations.
Performance & Strategy
Establish and track performance metrics (sales KPIs, operational SLAs, customer satisfaction).
Analyze sales and operational data to identify growth opportunities and efficiency improvements.
Collaborate with management on budgeting, forecasting, and expansion planning.
Leadership & Culture
Provide strategic direction and hands-on leadership to cross-functional teams.
Drive a high-performance culture of accountability, customer focus, and continuous improvement.
Represent the company in stakeholder engagements, trade negotiations, and strategic partnerships.
Key Requirements:
Bachelor’s degree in Business Administration, Sales/Marketing, Supply Chain Management, or related field (MBA is a plus).
5+ years’ proven experience in FMCG sales and operations, with at least 3 years in a leadership role.
Strong track record of meeting and exceeding sales targets.
Experience in managing e-commerce operations and integrating technology into sales/operations.
Solid understanding of logistics, warehousing, and supply chain processes.
Strong negotiation, leadership, and communication skills.
Must possess a valid driver’s license and ability to drive.
Required Skills
Sales Strategy & Business Development
E-commerce Operations Management
Logistics & Warehousing Control
KPI Setting & Performance Monitoring
Team Leadership & Staff Development
Data-driven Decision Making
Strong Negotiation & Client Management
