Group Head, Technical Service Operations at PricewaterhouseCoopers (PwC)
PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries with more than 184,000 people who are committed to delivering quality in assurance, tax and advisory services. Find out more by visiting us at www.pwc.com.
In Africa we’re the largest provider of professional services with close to 450 partners and over 8,500 people in 32 countries. This means that we’re able to provide our clients with seamless and consistent service, wherever they’re located on the continent. Our in-depth knowledge and understanding of African operating environments enables us to put ourselves in our clients’ shoes to offer tailored Tax, Assurance and Advisory solutions for every business challenge. Realising the appeal of the continent as an investment destination, our dedicated Africa Desk provides assistance to organisations looking to expand their presence in Africa.
We’re one of the leading professional services firms in Nigeria with offices in Lagos, Abuja and Port Harcourt, over 700 staff and 22 resident partners. We are committed to serving as a force for integrity, good sense and wise solutions to the problems facing businesses and the capital markets. We are guided by one promise – to do what is right, be it with our people, clients, community, or environment.
Our clients range from the biggest, most complex global establishments to smaller, newer businesses both privately owned and those in the public domain. Our Audit & Assurance, Consulting, Deals, and Tax services meet the needs and requirements of each client, irrespective of size or location.Job Summary
As part of its strategic growth and operational excellence agenda, the organisation is seeking a seasoned professional
The Group Head, Technical Service Operations, will lead the development and enforcement of engineering and maintenance standards across the group.
This role is central to ensuring technical excellence, asset reliability, and the adoption of innovative technologies
Key Responsibilities
Establish and enforce engineering, QA/QC, and maintenance standards across all operating systems.
Provide expert technical support and resolve complex engineering challenges.
Drive innovation and the adoption of new technologies to enhance operational efficiency.
Oversee the performance and maintenance of critical assets and specialised plants.
Build and lead a high-performing technical services team and foster cross-functional collaboration.
Requirements
Bachelor’s Degree in Engineering; MBA or Master’s in Engineering/Management is an advantage.
Professional membership in Engineering (COREN or NSE) is required.
Relevant professional certifications (e.g., PMP, Lean Six Sigma, CMMS certification).
Minimum of 12 years’ experience in engineering and technical leadership roles, with at least 5 years in senior management.
Strong expertise in QA/QC systems, maintenance strategies, and asset management.
Proven track record of leading innovation and driving technical excellence across multiple sites.
