Front Desk Officer (Field / Digital Marketing Support) at Code Lab IT & Engineering Services

Codelab is a software house works to develop software systems. We are not just a company we are a big family that cares about the employee’s welfare. We wish to maintain a work environment that fosters personal and professional growth for all employees. CodeLab is working to automate the services the companies and governments providing for external customers or internal employees.Location: Sabon-Lugbe, Abuja (FCT) 

Job Summary

The Front Desk & Marketing Support Officer will serve as the first point of contact for visitors and clients, ensuring a professional and welcoming experience.
In addition, the role will provide active support to both the Digital and Field Marketing teams by assisting with content creation, campaign execution, lead generation, and participating in on-ground marketing campaigns.
Thisrole requires strong communication, organizational skills, and a proactive, outgoing personality.

Key Responsibilities
Front Desk Duties:

Greet and welcome clients, visitors, and staff in a professional manner.
Answer, screen, and forward phone calls and emails promptly.
Manage front desk activities including correspondence, visitor logs, and appointments.
Handle inquiries and provide accurate information about the company’s products and services.
Maintain a tidy and organized reception area.

Marketing Support (Digital & Field):

Assist the digital marketing team in creating, posting, and monitoring content on social media platforms.
Support campaign execution by gathering leads, responding to online inquiries, and engaging with prospects.
Help prepare marketing materials such as flyers, brochures, and digital creatives.
Provide administrative support for field marketing activities, including event coordination and logistics.
Actively participate in outdoor marketing campaigns, activations, and promotional events, representing the company to potential customers.
Assist in collecting and analyzing customer feedback and market data.
Coordinate with sales and marketing teams to ensure consistency in branding and promotional activities.

Qualifications & Requirements

Bachelor’s degree (or equivalent) in Marketing, Communications, Business Administration, or related field.
Proven experience as a front desk officer, administrative assistant, or marketing support is an advantage.
Strong communication and interpersonal skills.
Willingness to go out for field marketing campaigns and client engagement activities.
Basic knowledge of social media management and digital marketing tools.
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and comfort with online tools.
Good organizational and multitasking abilities.
Professional appearance and customer-focused mindset.

Key Competencies:

Excellent communication (verbal & written).
Strong interpersonal and relationship-building skills.
Confidence in engaging with clients/customers in person.
Attention to detail and problem-solving ability.
Ability to manage multiple responsibilities effectively.
Creativity and willingness to learn marketing tools and techniques.

Salary
N170,000 / month.