Concierge / Hostess at FoliXx Hospitality
FoliXx Hospitality is an organization whose grand purpose is to achieve global relevance among leaders in the hospitality guild, by unparalleled culture and service. We are a resolute people, committed to continuous excellent service delivery, our value systems are built upon: integrity, excellence, attitude, competence, and continuous improvement.
Summary
Concierges are the face of the Clubhouse, ensuring that every guest’s journey is seamless — from the moment they arrive until they leave.
They manage reservations, VIP requests, and personalized experiences with discretion, elegance, and charm.
Key Responsibilities
Welcome and assist guests with professionalism, warmth, and poise.
Manage and confirm reservations, bookings, and guest preferences.
Provide tailored recommendations on table packages, menus, and events.
Handle VIP and high-profile guest requests discreetly.
Collaborate with floor staff, hostesses, and security to ensure smooth operations.
Anticipate guest needs and provide seamless service.
Upsell services such as premium tables, bottle packages, and exclusive experiences.
Requirements
Must be 5’8” and above, eloquent, polished, and presentable with a radiant smile.
Excellent communication and interpersonal skills.
Previous experience in hospitality, concierge, or guest relations preferred.
Strong sense of discretion, confidentiality, and professionalism.
Flexible schedule (evenings, weekends, and holidays).
Ability to remain calm and composed under pressure.
What We Offer
Salary: N150,000 – N180,000 Monthly.
Competitive salary with performance-based incentives.
Attractive tips and commission opportunities.
Professional training and grooming support.
Employee discounts and benefits across outlets.
A stylish, vibrant, and supportive work culture.
Growth opportunities in a luxury hospitality brand.
