Community Lead at Co-Creation Hub (CcHUB) Nigeria

‘CcHUB is Nigeria’s first open living lab and pre-incubation space designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to the many social problems in Nigeria.

CcHub functions at the heart of Nigeria’s technology innovation ecosystem as a place to:

facilitate creative thinking and collaborative problem solving
encourage technology innovation for improved social accountability in Nigeria
incubate novel tech ideas that promotes good governance/provision of public services
encourage shared accountability between technologist & innovators
serve as a living lab for prototyping and testing socially minded tech tools
build new skills and competencies
connect, share, create and find expertise

The Hub act as a cushy nest designed to accelerate the successful development of social tech ventures through an array of business support resources and services, developed and orchestrated by the hub management and offered both in the space and through our network of partners. In addition, the hub leads co-creation initiatives aimed at creating novel technologically driven solutions to the myriad social challenges facing the average Nigerian. The Hub also network stakeholders from diverse walks of life to create these solutions and also encourage social accountability through

social creativity
activating knowledge networks
harnessing resources and imagination across society not just within public service professions and institutionsJob Purpose

The Community Lead will provide strategic direction and oversight for the GATEWAY Program’s community management efforts across multiple states in Nigeria.
The role will focus on creating and sustaining a thriving community ecosystem that enables marginalized youth, women, and vulnerable groups to engage actively, access resources, and transition into meaningful learning and work opportunities.
The Community Lead will design and implement the overall community engagement strategy, build strong linkages with hubs, gig platforms, and ecosystem partners, and ensure the program’s communities are inclusive, accessible, and impactful.
The Lead will manage and mentor Community Managers and Learning Community Coordinators, ensuring consistency, innovation, and quality in delivery across all states.

Key Responsibilities
Strategic Community Building and Engagement:

Design and oversee the implementation of the GATEWAY Program’s community management strategy across hubs, digital platforms, and physical engagement spaces.
Cultivate vibrant, inclusive communities that foster belonging, collaboration, and peer-to-peer learning.
Oversee both online and offline engagement models, ensuring consistency, scalability, and innovation across states.
Provide strategic direction for community-led events, peer-learning forums, and engagement campaigns, ensuring alignment with program objectives.

Participant Support and Pathways:

Ensure participants have access to timely, effective support through well-coordinated escalation systems.
Strengthen pathways linking participants to training, gig platforms, financial services, and mentorship opportunities.
Provide leadership to resolve systemic participant challenges by analyzing recurring issues and coordinating program-level improvements.

Ecosystem Partnerships and Stakeholder Engagement

Represent the community function in high-level stakeholder forums, ensuring participant voices shape program strategy and delivery.
Drive collaboration with local organizations to deepen grassroots reach and inclusion.

Monitoring, Learning, and Reporting:

Establish frameworks for measuring community growth, engagement, inclusivity, and impact across states.
Guide the collection and analysis of participant feedback to inform continuous improvement.
Ensure success stories, case studies, and community insights are systematically documented and shared with program leadership and donors.

Leadership, Mentorship, and Inclusion:

Lead, mentor, and build the capacity of Community Managers and Learning Community Coordinators to deliver consistently across all states.
Promote equity and accessibility in community initiatives, ensuring marginalized groups (young women, PWDs, displaced youth) are effectively reached.
Model inclusive leadership and build a culture of trust, accountability, and continuous learning within the community team.

Key Performance Indicators

Strategic Community Building and Engagement
Participant Support and Pathways
Ecosystem Partnerships and Stakeholder Engagement
Monitoring, Learning, and Reporting
Leadership, Mentorship, and Inclusion

Qualifications
Education:

Bachelor’s degree in Social Sciences, Communications, Community Development, or a related field (Master’s preferred).

Experience:

8–10 years of progressive experience in community leadership, youth mobilization, or large-scale engagement programs.
Proven experience designing and implementing multi-state or multi-country community strategies.
Track record of managing senior community managers, engagement officers, or volunteers.
Demonstrated experience working with marginalized populations, particularly youth and women, and building inclusive ecosystems.

Skills and Competencies:

Strong leadership and people management skills with experience coaching and mentoring teams.
Advanced strategic planning and execution skills in community development.
Excellent interpersonal, negotiation, and stakeholder management abilities.
Strong understanding of digital engagement tools, social platforms, and community analytics.
Ability to design inclusive, scalable, and data-driven community engagement models.
Skilled in conflict resolution, trust-building, and ecosystem partnership development.
Analytical mindset with the ability to translate data into actionable insights for program improvement.