Business Unit Lead- Sales and Operations at Koolboks

Koolboks makes refrigeration accessible and affordable to all. Our solar-powered freezers, equipped with Pay-As-You-Go technology and offered through an innovative Cooling-as-a-Service model, enable eco-friendly and accessible refrigeration to everyone who needs it.

Life is kool!We are looking for dynamic, street-smart Business Unit Leads to drive adoption of our Pay-As-You-Go (PAYGO) refrigeration and solar solutions across key regions. The ideal candidate is a natural leader with experience in below-the-line (BTL) activation, agent network growth, and collections — ideally from fintech platforms like OPay, Moniepoint, PalmPay, or FairMoney.

This is a boots-on-the-ground role: you will be the mini-CEO of your territory — responsible for generating demand, managing field teams, and ensuring portfolio health.

Drive Demand Generation:

Activate markets (especially open markets, high-footfall zones) through direct engagement and tailored activations.
Build relationships with small business owners (e.g. market women, frozen food sellers, salons, bars).
Organize market storms, demos, POS marketing, and referral drives.

Team Leadership & Sales Management:

Hire, train, and manage a team of field agents and sales reps.
Track performance using sales dashboards and reporting tools.
Ensure every agent is delivering weekly and monthly KPIs.

Customer Acquisition & Conversion:

Identify and onboard qualified customers for our Koolbuy product range.
Monitor conversion funnel: lead → demo → sign-up → first payment.
Set up lead capture and follow-up workflows with telesales team.

Collections & Portfolio Health:

Ensure timely repayments by customers through strong follow-up systems.
Reduce default rates by embedding early education and support systems.
Collaborate with customer service and credit teams to resolve issues quickly.

Brand Representation:

Be the face of Koolbuy in your city — hosting activations, community events, and partner forums.
Provide feedback to HQ on market trends, pricing sensitivities, and competitor movements.

Requirements:

3–5 years’ experience in field sales, agent management, or fintech like OPay, Moniepoint, Fairmoney, etc.
Strong knowledge of market dynamics and consumer behavior in informal sectors.
Fluent in English and the local language of the assigned region.
Proven ability to lead teams, hit targets, and work under pressure.
Familiarity with POS payments, customer onboarding, and collections.