Business Manager at Excel and Grace Consulting

EXCEL AND GRACE CONSULTING is a key player in financial & business consulting; providing financial advisory services to people and organizations in Nigeria. Endowed with seasoned Consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project management, Banking, Marketing, Brand Development, and so many other fields, Excel and Grace has adequately positioned itself as a solution provider.

EXCEL & GRACE is a wholly indigenous (Nigerian) and privately owned company registered as an enterprise in 2000 and incorporated in 2004 under the companies and allied matters decree of Nigeria, 1968.

With our core values which we constantly pursue to substantiate, we believe that our clients operate on a continuum of policies and procedures which constantly shape the outcome of their overall objective. This is why we don’t just take up a client and suggest according to perceived solutions; BUT rather we undertake a thorough study of who they are, their compositions and the environment they operate in before proffering a solution. We do this painstakingly, knowing that no two organizations are exactly the same even if they operate within the same industry or environment.

This is why in the last 10 years of our reasonable exposure in consulting, we have engaged professionalism and consistently maintain high standards in our operations. We have over time helped businesses explore opportunities, manage and sustain growth with good returns.Job Summary

We are seeking a dynamic and experienced Business Manager with a strong background in salon operations and hairstyling services.
The ideal candidate will have hands-on experience in managing salon teams, improving business performance, and ensuring excellent customer service in the beauty industry. You will oversee daily operations, manage staff, drive sales, and help grow the salon’s reputation and profitability.

Key Responsibilities

Oversee day-to-day operations of the salon, ensuring smooth and efficient service.
Lead, motivate, and manage hairstylists, receptionists, and other staff members.
Develop and implement marketing and promotional strategies to attract and retain clients.
Monitor appointment scheduling, inventory, retail product sales, and salon cleanliness.
Ensure high levels of customer satisfaction by handling client feedback and resolving issues promptly.
Manage budgets, track financial performance, and prepare reports on sales and expenses.
Hire, train, and evaluate salon staff, ensuring professional standards and growth.
Work closely with stylists to understand client trends and recommend service improvements.

Requirements

Candidates should possess a Bachelor's Degree or HND qualification.
Minimum of 3 – 5 years of salon or beauty business management experience.
Strong business acumen and understanding of industry trends.
Experience with social media marketing and online booking platforms.
Proven experience as a Salon Manager, Business Manager, or similar role in the beauty or hairdressing industry.
Strong knowledge of hair care services, salon products, and client management.
Excellent leadership, organizational, and interpersonal skills.
Ability to manage budgets, scheduling, inventory, and marketing strategies.
Proficient in salon booking and POS systems.
Customer-focused with strong problem-solving abilities.
[Preferred] Certification or background in hairstyling or cosmetology.