After Sales Officer (Engineer) at Bee Bee Jump Ltd
Beebeejump is a professional new energy technology research and product development,production, sales for the integration of high-tech enterprise, positive fusion in today’s world energy electricity, information industries frontier technology, is committed to research and development, with full power solutions to provide clients with systematic products and solutions, and carefully build solar photovoltaic industry brand.Currently, we have provided products and services to 30 million users.We also have branches in China, Nigeria, Brazil, the Middle East and Kenya.Responsibilities
Responsible for product repair, testing and maintenance to ensure functionality.
Able to read and interpret electronic circuit diagrams and analyze faults based on these diagrams.
Proficient in using soldering iron and other repair tools to solder and replace motherboard hardware.
Communicate with customers and technical team to address aftersales technical issues.
Maintain detailed service logs and reports.
Coordinate with the engineering team for system checks and upgrades.
Familiar with the Installation of both on-grid and off-grid solar installation
Requirements/Qualifications
Graduate of Electrical/Electronics Engineering or any course in related field.
Minimum 1 years practical experience as an Aftersales Engineer in a solar company.
Strong analytical and problem-solving skills.
Willing to do on-site/field works.
Excellent time management, Communication and customer relationship management skill.
Familiar with electric circuit faults.
