Customer Experience & Sales Executive at Theshopthera
Theshopthera is into sales of mobile phone accessories offline and online.Description
We are looking for a smart, organized and customer-driven individual to join our team. If you love talking to people, closing sales and keeping things running smoothly, then this role is for you.
Responsibilities
Respond to walk-in & online customers inquiries, messages & complaints quickly, clearly & professionally.
Actively prospect new customers, convert leads into sales and follow up with prospective buyers.
Package orders neatly, ensure accurate order fufilment and folllow up till customer satisfaction.
Update customers on product updatesand important store events.
Keep accurate sales & order records.
Requirements
Candidates should possess relevant qualifications with experience.