Customer Service Representative at Amy Consulting
At Amy Consulting, we believe that your people are the best assets in your business, regardless of business size, industry and market share. Our primary role is to assist you in identifying your Human Resource needs, developing sustainable action plans, and facilitating changes that align with your organisational objectives.Key Responsibilities
Respond to customer inquiries via phone, email, and in person
Reach out to clients occupying property
Provide accurate information about property listings and services
Assist clients with inquiries, bookings, and transactions
Maintain a professional and friendly relationship with customers
Resolve customer complaints efficiently and professionally
Work closely with the sales and marketing team to enhance client satisfaction
Key Requirements
Bachelor’s degree or equivalent experience in customer service or a related field
Previous experience in customer service, preferably in real estate
Excellent verbal and written communication skills
Strong problem-solving and conflict-resolution abilities
Ability to manage multiple client interactions
