Client Relationship Officer at JNO Integrated Services
JNO Integrated Services is a dynamic HR consultancy firm dedicated to helping businesses build strong, efficient, and compliant workforces. We specialize in providing tailored HR solutions, including talent acquisition, employee training, performance management, and HR advisory services. Our team of experts is committed to aligning HR strategies with business goals, ensuring that our clients have the right talent and systems in place to thrive in todayâs competitive market.Job Summary
The Client Relationship Officer will serve as the primary point of contact between the company and its clients, ensuring customer satisfaction, repeat business, and long-term loyalty.
The role involves handling inquiries, resolving issues, and supporting sales/marketing efforts.
Job Description
Build and maintain positive relationships with clients to enhance loyalty.
Handle client inquiries, complaints, and feedback promptly and professionally.
Provide guidance and information about available properties and services.
Collaborate with the sales and marketing team to ensure a seamless customer experience.
Maintain accurate client records in the company’s CRM system.
Conduct regular follow-ups with clients to nurture ongoing relationships.
Identify opportunities for upselling or cross-selling real estate services.
Job Requirements
Bachelor’s degree or HND in Business Administration, Marketing, or related field.
3–5years of experience in client relations, customer service, or sales.
Excellent communication, listening, and problem-solving skills.
Strong organizational skills with attention to detail.
Ability to remain calm and professional under pressure.
