Senior Product Operations Specialist at PalmPay
We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.Description
As we continue to expand, we are looking for a highly skilled and proactive Senior Product Operations Specialist to join our dynamic team.
Main Responsibilities
Provide operational and system support for company management platforms, including onboarding and offboarding of BD personnel and system account setup.
Serve as a liaison with Head Office, coordinating communications and delivering product training and updates to regional teams — strong communication and presentation skills are essential.
Continuously optimize operational frameworks based on sales team needs to boost overall performance and efficiency.
Manage daily spreadsheets, reports, and personnel rosters — advanced spreadsheet skills are required.
Perform additional tasks as assigned by the departmental head.
Qualifications
Bachelor’s degree or higher in Business, Operations, or a related field
Minimum of 5 years’ experience in Sales Operations or Product Operations
Strong communication and coordination abilities across teams and departments
Exceptional data processing and spreadsheet management proficiency (Excel / Google Sheets)
Detail-oriented, proactive, and able to operate effectively in a fast-paced environment.
