Grounds and Facilities Officer at Mai Shayi Coffee

The quintessential Specialty Coffee House, catering to the corporate individual.Job Purpose

The Grounds and Maintenance Officer is responsible for ensuring the cleanliness, safety, and functionality all of the company’s outdoor and structural facilities.
The role involves maintaining grounds, conducting minor repairs, monitoring generators and fuel, checking electrical appliances such as air conditioning systems, supporting gate and parking operations, and assisting with events.
The officer ensures that the environment is well-maintained, safe, and presents a positive impression to staff, guests, and customers.

Key Responsibilities
Grounds and Outdoor Cleaning:

Empty and clean outdoor trash bins while ensuring waste segregation.
Remove debris from outdoor drains to prevent blockages and flooding.
Ensure outdoor areas (signage, lamps, fixtures) are cleaned and maintained regularly.

Property Maintenance and Repairs:

Conduct daily checks on lighting, plumbing, gates, fences, and electrical appliances (e.g., fans, air conditioners, refrigerators, water dispensers).
Carry out minor repairs such as replacing bulbs, tightening screws, and patching small defects.
Record maintenance activities in the logbook and escalate major issues (e.g., leaks, electrical faults, AC malfunctions, structural damage).
Perform weekly inspections and basic servicing of equipment, tools, and drainage systems.
Monitor air conditioning systems for performance issues, unusual noises, leaks, or temperature irregularities and report promptly.

Generator Monitoring and Fuel Management:

Inspect generator diesel levels daily and ensure a minimum of 100 liters is available at all times.
Record fuel levels and generator condition in the logbook.
Conduct test runs and basic servicing checks weekly.
Report abnormalities (leaks, unusual noises, low fuel) immediately.

Electrical Appliances & AC System Support:

Carry out routine checks on electrical appliances including air conditioners, water dispensers, refrigerators, fans, and lighting systems.
Clean AC filters regularly and ensure timely servicing by specialists when required.
Detect and report faults (e.g., overheating, wiring issues, reduced cooling efficiency).
Switch off electrical appliances not in use to save energy and prevent hazards.

Gate and Parking Operations:

Monitor vehicle movements and guide visitors to designated parking areas when required.
Ensure driveways and access points remain clear at all times.
Support security personnel with vehicle management when required.

Event and Special Duty Support:

Assist in setting up outdoor spaces for events, including tents, chairs, and decorations.
Clear and restore areas after events.
Provide logistical support to staff and guests during special functions.

Safety and Hygiene Compliance:

Consistently wear Personal Protective Equipment (PPE).
Identify and report hazards immediately (e.g., oil spills, broken fences, loose wires, faulty AC units).
Use safety signage when cleaning or working in risky areas.
Ensure safe storage of tools, fuel, and chemicals after use.

Waste Management:

Empty bins before overflow and replace liners promptly.
Dispose of waste properly at designated points.
Separate recyclable and non-recyclable waste.

Reporting and Documentation:

Maintain accurate daily records of inspections, repairs, and generator fuel levels.
Provide reports on hazards, faults, and recurring issues for long-term solutions.
Track stock levels of consumables, fuel, and maintenance supplies.

Key Performance Indicators (KPIs)

Cleanliness and orderliness of grounds and outdoor spaces.
Timely response to maintenance and repair requests.
Compliance with generator fuel minimum threshold.
Effective monitoring of air conditioning and electrical appliances.
Accurate and up-to-date record-keeping in logbooks.
Adherence to safety and hygiene protocols.
Positive feedback from staff, guests, and management.

Qualifications, Skills, and Experience
Education & Experience:

Minimum of OND.
At least 2 – 3 years of experience in groundskeeping, maintenance, or facility support roles.
Vocational training in facility maintenance, electrical, plumbing, or related field (mandatory).
Experience in basic electrical systems and air conditioning maintenance is an added advantage.

Skills & Competencies:

Basic knowledge of electrical, plumbing, air conditioning, and general repairs.
Ability to operate and maintain tools, equipment, and generators.
Good physical fitness and ability to perform manual tasks.
Strong attention to detail and organizational skills.
Basic record-keeping and reporting ability.
Good communication skills and courteous in dealing with staff and visitors.

Personal Attributes:

Safety-conscious and disciplined.
Proactive and dependable with a strong work ethic.
Team player with a service-oriented attitude.
Flexible and willing to work during events or emergencies.