Front Desk Officer at Ntel
Ntel is Nigeriaâs most revolutionary telecommunications company which provides 4G LTE Advanced network that delivers superfast call-connect times, crystal clear Voice over LTE and extraordinarily high internet access speed. Our aim is to redefine the Nigerian telecommunications landscape and enrich the lives of Nigerians by delivering the most advanced communications technology across the largest possible network coverage in the most effective, valuable and satisfying manner. We firmly believe that by delivering superb and unparalleled broadband-based mobile services, we can help individuals and enterprises harness the power of connectivity and maximise their potentials.Responsibilities
Welcome and register visistors professionally and notify relevant staff of visitor arrival
Sign in visistors using the log book/tags provided
Contact relevant company personnel to ensure visitors are attended to
Answer and direct incoming calls promptly and courteously
Keep visitors informed at all times of delays, changes toarrangement
Provide any other assistant required in a willing, pleasant and professional manner
Deal with difficult situations in an assertive and friendly manner
Ensure the reception area is clean, organized and welcoming at all times
Receive, log, and sign incoming mails and distribute within the hour
Source and provide relevant information to callers as appropriate
Monitor visitor access and ensure compliance with company security protocol.
Educational Qualification
HND or BSc in any discipline, preferably in Social Sciences
Minimum of 2 years of experience as a Receptionist / Customer Service.
Competencies:
Knowlegde:
Excellent telephone etiquette.
Skills:
Good communication skill
Excellent interpersonal skill
Organization skill
Switch board
Customer service
Report writing skill.
Behaviour:
High integrity
Diligence
Consistent
Resilience.
