Activity Operation Officer at Transsion Holdings

TRANSSION HOLDINGS, the company formerly known as TECNO TELECOM LIMITED, established in July 2006, is a high-tech company specializing in the R&D, production, sale and service of mobile communication products. After years of development, TRANSSION has become an important part of the mobile phone industry and one of the major mobile phone manufacturers in the world. Currently, it has full ownership of three famous mobile phone brands TECNO, itel and Infinix, and an after-sales service brand Carlcare.

The company has set up offices in many countries and regions, such as Dubai, Nigeria, Kenya, Tanzania, Cameroon and Bengal, and even has built a factory in Ethiopia, which has provided great support for all its brands.

In recent years, TRANSSION has grown rapidly in research and development, design, production, sales and after sales service, etc. and achieved great economic strength. And with the great support of all its partners, including Qualcomm, MediaTek, Facebook, Opera, MTN, Airtel, Etisalat, Safaricom, Gameloft, Ogilvy and BBDO, etc., all its brands have enlarged their market share, increased sales volume and enhanced market position continuously, because of which, TRANSSION has ascended to one of the top communication companies in Africa. In 2014, with the total shipments of 46,000,000, TRANSSION has created a new record and successfully ascended to the first camp of mobile phone manufacturers in the world.Responsibilites

In charge of planning & coordination of the overall strategy, implementation, and team management for Installer Operation,based on business strategies and Sales Distribution.
Establish and enhance installer membership system through professional training, incentive, community engagement, and interactive activities. Foster stable business relationships with itel Brand and EPCs & installers to drive EPC-side sales.
Provide customized training for internal/external clients (e.g., installers, channel partners, new employees) to promote Brand, Product, Service & Sales Policy, and empower industry knowledge & skills.
Monitor market and competitor dynamics via market research to deliver information support for business development.

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Requirements

Bachelor’s degree in Business Administration, Operations, or related field.
Strong time management and ability to prioritize tasks.
Analytical and process-oriented with a focus on efficiency.
Adaptability to handle unexpected changes and operational challenges.
Customer service orientation and team collaboration skills.

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