Managing Director – Hotel Operations at Domeo Resources International (DRI)

Domeo Resources International (DRI) is a prolific organization that proffers HR and Management Consultancy solutions premised on excellence and innovation.Role Summary

The Managing Director (Hotel Division) will provide overall leadership, strategy, and management of the hotel business. This role requires a seasoned hospitality professional with proven industry experience, strong brand development skills, and the ability to deliver sustainable profitability while ensuring world-class guest experiences.

Key Responsibilities

Strategic Leadership & Brand Positioning

Define and execute the hotel’s vision, mission, and long-term growth strategy.
Build and position the hotel brand to become a market leader in Abuja and beyond.
Drive innovative marketing campaigns, digital visibility, and PR initiatives.

Financial Performance & Business Growth

Oversee budgets, financial planning, and P&L management.
Drive revenue growth through occupancy optimization, events, and partnerships.
Ensure cost efficiency and operational profitability.

Guest Experience & Service Excellence

Implement international service standards to enhance customer experience.
Monitor guest satisfaction and ensure issues are addressed promptly.
Champion continuous improvement in service delivery.

Operational & People Management

Provide leadership to all hotel departments (front office, F&B, housekeeping, sales, etc.).
Recruit, train, and retain top-performing hospitality staff.
Establish efficient systems, processes, and compliance with hospitality regulations.

Partnerships & Business Development

Forge strong relationships with corporate clients, travel agencies, and event organizers.
Expand revenue streams through strategic collaborations and hospitality packages.
Represent the hotel at industry events and tourism forums.

Qualifications & Experience

Bachelor’s degree in Hospitality Management, Business Administration, or related field (MBA preferred).
Minimum of 10 years progressive leadership experience in the hotel/hospitality industry.
Proven track record in hotel brand building, revenue growth, and operational leadership.
Strong knowledge of hospitality financial metrics (RevPAR, ADR, Occupancy).
Excellent leadership, negotiation, and communication skills.

Compensation & Benefits

Competitive salary and performance-based bonus.
Housing/transport allowance.
Medical and pension benefits.
Professional development opportunities.