Business Relationship Officer, Fashion & Lifestyle at TalentSquare

Talentsquare is on a mission to make human resource the number one priority for every business in Africa and the wider community. We partner with stakeholders to understand how best to develop and place talents, improving how people launch out in their careers, build or learn to develop their skills.Job Objectives

The digital commerce arm of a leading fintech company, is seeking a Business Relationship Officer (Fashion & Lifestyle) to spearhead vendor engagement and drive growth in the fashion and lifestyle category.
The ideal candidate will combine relationship management expertise, e-commerce knowledge, and a strong passion for fashion and lifestyle, while ensuring merchants thrive on the platform through competitive product offerings, excellent service delivery, and growth-driven collaboration.

Key Responsibilities

Identify, onboard, and manage high-value merchants (fashion apparel, footwear, accessories, beauty products, etc.).
Build and maintain long-term vendor relationships focused on growth, retention, and category competitiveness.
Analyze merchant performance, sales trends, and market data to optimize assortment, pricing, and promotions.
Collaborate with marketing, content, and operations teams to ensure merchant visibility and sales growth.
Support implementation of category expansion strategies aligned with business objectives.
Ensure merchants meet SLAs on product availability, fulfillment, and service quality.
Proactively resolve merchant concerns while maintaining accurate engagement records.
Act as the bridge between merchants and internal teams for seamless operations and platform adoption.

Requirements
Educational Qualification:

Bachelor’s Degree in Business Administration, Marketing, Fashion Merchandising, or a related discipline.

Experience:

Minimum of 3 years’ experience in vendor management, fashion retail, or e-commerce (post-NYSC).

Knowledge & Competencies:

Strong understanding of Nigeria’s fashion & lifestyle retail market and online consumer behavior.
Track record in managing merchant performance and driving commercial growth.
Excellent negotiation, communication, and interpersonal skills.
Strong analytical skills with proficiency in Excel and data visualization tools.
Experience with e-commerce platforms/marketplaces (e.g., Jumia, Konga, Shopify) is an advantage.
Ability to handle multiple merchant accounts simultaneously in a fast-paced environment.

Preferred Attributes:

Passion for fashion, lifestyle products, and digital commerce.
Entrepreneurial mindset with strong commercial acumen.
Startup or dynamic retail/e-commerce experience.
Knowledge of inventory, pricing, and merchandising strategies.

Skills & Competencies

Strong interpersonal skills.
Excellent written and oral communication.
Strong analytical and organizational abilities.