Customer Service Representative (Sales Representative) at FMR AGENCY
At FMR Agency we have unique and creative solutions that meet the clients expectations not only by realizing the clients business objectives, but particularly by our strict adherence to the ethical principles of public relations, we always search for opportunities beyond the agreed communications and the business objectives, we address special needs in other to find unique and tailored solutions through creative approaches.About the Role
We are seeking a customer-focused and detail-oriented Sales Representative/Customer Service Officer to join our team. The ideal candidate will be responsible for attending to walk-in customers, managing stock, and ensuring excellent customer experiences both in-store and over the phone. This role also requires close collaboration with the social media/content team to align offline sales with online promotions.
Key Responsibilities
Attend to walk-in customers and guide them through their purchases.
Provide excellent customer service to both in-store and phone inquiries.
Inspect and verify the condition of new stock upon arrival.
Arrange stock and maintain display shelves in line with company standards.
Maintain accurate inventory and stock level records.
Ensure proper handling and storage of electronics and accessories.
Collaborate with the social media/content team to align sales with online campaigns.
Monitor stock to prevent mismanagement or loss.
Requirements
Minimum of National Diploma (ND) or equivalent.
2–3 years’ proven experience in sales, customer service, or inventory management.
Strong communication and interpersonal skills.
Basic computer literacy.
Trustworthy, reliable, and detail-oriented.
Ability to multitask and work in a fast-paced environment.
Must live in Bodija or it environ.
Compensation
N100,000 Monthly
