Product Engineer at Arnergy Solar Limited

ARNERGY is a distributed utility technology company that leverage Internet of Things (IoT) to deploy affordable, reliable distributed solar energy solutions to rural and urban consumers and SMEs across Nigeria on a monthly subscription model.

We custom design solar energy systems for commercial and residential clients using tried and tested, intelligent solar energy system ensuring Africans have 24/7 power in their homes while reducing operating expenses of African businesses saving them huge costs otherwise spent on diesel/petrol generator maintenance and increased revenue otherwise lost to cut in production.Responsibilities
Product Management & Engineering Support:

Collaborate with the Product Manager to support the execution of the product roadmap, drive innovation, and ensure alignment with strategic goals.
Assist in the preparation of Product Requirement Documents (PRDs), technical specifications, and release planning to guide development and delivery processes.
Coordinate with cross-functional teams (Supply Chain, QA, production, Field operations, Projects) to ensure product readiness and alignment with business needs.

Product Specifications & Compliance:

Review all product specifications and ensure conformity with industry standards and certifications (e.g. IEC).
Lead product compliance assessments and maintain detailed records of testing outcomes.
Validate compatibility of components and solutions before field deployment.

Product Testing, Evaluation & Reporting:

Conduct lab-based and field-level testing for product performance, safety, environmental resilience, and durability.
Analyze results and provide technical evaluation reports to make decisive decisions.
Manage feedback loops between field teams and product development to guide iterative improvements.4. Production Assembly Collaboration
Work closely with the Production and Assembly teams to validate product builds, assembly instructions, and test procedures.
Provide technical support for resolving issues during assembly and factory acceptance testing.
Participate in production trials and quality improvement initiatives.

Cross-Team Product Support:

Provide ongoing product support to Field Operations, Project Implementation, and After-Sales Support teams.
Respond to escalate product issues, perform root-cause analysis, and implement corrective actions.
Ensure all internal stakeholders are equipped with the right product tools, manuals, and procedures.

Remote Monitoring & Solution Administration:

Administer and monitor remote platforms for solar inverters, battery systems, and other connected products.
Diagnose faults, communication issues, and platform errors, offering prompt resolution or escalation to relevant teams.
Assist in firmware rollouts, platform upgrades, and performance tracking.

Innovation, R&D, and Systems Integration:

Collaborate with the Cyber-Physical Systems team to develop and integrate in-house, innovative solutions.
Participate in R&D initiatives aimed at enhancing current product offerings or developing next-generation energy products.
Evaluate and recommend improvements in embedded systems, communication protocols, or integrated product functions.

Product Training & Internal Enablement:

Organize and deliver structured training for internal teams (Sales, Field operations, Support, Installers) on:

Product usage and best practices
Installation procedures
New feature rollouts and updates
Troubleshooting guides and FAQs

Develop training materials including user manuals, video demos, and guides.
Conduct periodic refresher sessions and technical engagements with internal and external parties.

Requirements & Skills
You'll be a good fit for this role if you have experience with:

Bachelor’s Degree in Electrical engineering, Renewable Energy, Mechatronics, or related field.
Minimum of 2–3 years’ experience in product development, system testing, or engineering support, preferably in the solar energy or embedded systems industry.
Solid understanding of solar systems, batteries, inverters, and communication protocols(e.g., RS485, CAN, Modbus, MQTT, TCP/IP).
Hands-on experience with test equipment, monitoring tools, and troubleshooting both hardware and software.
Familiarity with remote monitoring portals, EMS, SCADA systems, or IoT platforms is a plus.
Strong documentation, analytical, and cross-functional collaboration skills.
Ability to work in a dynamic, fast-paced environment and manage multiple priorities.

Tools & Platforms (Preferred):

Monitoring tools (e.g., Solarman, Victron VRM, ShineLink, etc.)
Design & simulation software (e.g., AutoCAD, PVsyst, MATLAB)
Testing equipment (e.g., multimeters, battery analyzers, network testers, Oscilloscope)
Product tracking and ticketing systems (e.g., Jira, Confluence, Zoho)

Why Join Us?

Collaborate with innovators transforming the energy landscape in Africa.
Contribute to impactful solar solutions that improve reliability, accessibility, and sustainability.
Engage in advanced R&D initiatives, working closely with cross-functional teams to support product innovation and optimization.
Benefit from continuous learning opportunities with increasing ownership and leadership responsibilities throughout the product development lifecycle.

We’d also like to see:

Flexibility and comfort working in a fast-paced, changing environment
An attribute of grit
Compliance-oriented, good interpersonal skills
Excellent time management, task prioritizing and organizational ability
High level of attention to deta.